Last updated 28 October 2026
These are the third parties that Wise engages to process Customer Personal Data, and where they process it for each hosting region. This list is Annex 2 of our Data Processing Addendum and forms part of it.
This list is taken from Wise's existing regional DPAs. Anthropic and Stripe are added. Firebase and Featurebase are added. Services that run under the Customer's own account, such as Twilio, Lessonspace and Pencil Spaces, are not listed (Section 4.4).
| Subprocessor | Purpose | US-hosted customers | India-hosted customers | Transfer mechanism (UK/EU data) |
|---|---|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting, file and recording storage, identity and access management | AWS US regions | AWS Mumbai region | DPF (EU, UK extension); SCCs fallback |
| MongoDB, Inc. (Atlas) | Managed database | US regions | Mumbai region | DPF; SCCs fallback |
| Functional Software, Inc. (Sentry) | Error monitoring | United States | United States | DPF; SCCs fallback |
| Zoom Communications, Inc. | Live video sessions | North America | India | DPF; SCCs fallback |
| Google LLC (Firebase: Cloud Messaging, Analytics, Crashlytics, Authentication) | Push notifications, app usage analytics, crash reporting and sign-in for the Wise and branded mobile apps | United States | United States | DPF; SCCs and UK IDTA fallback under Google's data processing terms |
| CORDNET OÜ, trading as Featurebase (Estonia) | Bug reports and product feedback from users | European Economic Area | European Economic Area | None needed for EU data; UK adequacy regulations for UK data; Featurebase's SCCs for its own onward transfers |
| OpenAI OpCo, LLC | AI Features (optional) | United States | United States | DPF; SCCs fallback under OpenAI's Data Processing Addendum |
| Anthropic, PBC | AI Features (optional) | United States | United States | SCCs and UK IDTA under Anthropic's Data Processing Addendum |
| Stripe Payments UK Limited (UK); Stripe Payments Europe, Limited (EEA); Stripe, Inc. (US and rest of world) | Payments, split payments and payouts | United States, with Stripe's global infrastructure | Not used; India payments go through local providers | DPF; SCCs and UK IDTA fallback under Stripe's Data Transfers Addendum |
| RudderStack (self-hosted) | Product analytics | On Wise's AWS | On Wise's AWS | No separate transfer |
| Metabase (self-hosted) | Internal reporting | On Wise's AWS | On Wise's AWS | No separate transfer |
| Wise Leap Technologies Private Limited (affiliate) | Engineering, support and data migration through remote access only | India (remote access) | India | SCCs Module 3 and UK IDTA |
Wise gives advance notice before a new or replacement subprocessor begins processing Customer Personal Data. To be notified of changes, email info@wiseapp.live with the subject "Subprocessor updates".