Wise Help Center
for Students
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1. Getting Started
1.1
Getting your welcome email and signing in
1.2
Always use your own sign-in link
1.3
Filling in your registration form
1.4
Your Get Started guide
1.5
Using the app on your phone
2. Finding Your Way Around
2.1
Your home page
2.2
What's in the menu
3. Sessions
3.1
Joining a class
3.2
Getting reminders before class
3.3
What happens after class
4. Inside a Course
4.1
Finding your way around a course
4.2
Your Lessons tab
4.3
The Timeline
4.4
Finding your course materials
4.5
The leaderboard
4.6
Self-paced courses are a bit different
5. Homework, Tests & Assessments
5.1
Finding and turning in your homework
5.2
Taking a test
6. Fees & Your Account Balance
6.1
Checking what's due
6.2
Paying what's due
6.3
Checking how many sessions you have left
7. Booking a Session
7.1
Booking a session yourself
7.2
Can't find a time, or booking isn't working?
7.3
Changing or cancelling a session
8. Messaging Your Tutor
8.1
Messaging your tutor
8.2
Who else can see your messages
9. Your Account
9.1
Your account
9.2
Updating your profile
9.3
Setting your language and timezone
10. Signing Up Through a Public Course Page
10.1
Finding a course and choosing a plan
10.2
Creating the account
11. Troubleshooting
11.1
I can't sign in
11.2
I clicked Join and nothing happened
11.3
I can't hear or see anyone in class
11.4
I didn't get a reminder before class
11.5
The Pay Now button isn't working, or isn't there
11.6
My attendance or sessions used look wrong
Student Help Center
/
Fees & Your Account Balance
/ Checking what's due
Checking what's due
6. Fees & Your Account Balance · Article 6.1
If you can see this, the Fees tab shows what's been paid and what's still due for each course.
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Taking a test
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Paying what's due