When your institute adds you as a tutor (sometimes labeled “Instructor,” depending on how your institute has customized its terminology), you'll receive a welcome email similar to this:

Welcome to [Institute Name] You've been added as Instructor Dear [Your Name], We're glad to have you onboard! Your Instructor account on our platform is ready. INSTRUCTOR ACCOUNT Login Email: your.email@example.com Platform URL: https://[your-institute].wise.live [Get Started]

You have two ways to access your account from here:

Option 1: Click “Get Started”
This takes you straight into the platform, already logged in. No extra steps.

Option 2: Log in manually
Go to the Platform URL shown in your email and enter your email address. You'll then receive a one-time code (OTP) by email, or — if your institute has enabled it — a login PIN that's included directly in the welcome email. Enter that code to log in.

There's no password to set or remember. Every login uses a fresh one-time code or your PIN.