5. Messaging
5.1
Starting a conversation
New chat (if Chats is enabled) lists instructors and institute admins you can message directly, with the usual compose, attachments, and voice options.
5.2
You're automatically included in your child's own conversations
You're auto-included as a participant in your child's existing tutor chat; Wise doesn't create a separate parallel parent-tutor thread.
5.3
A note on sensitive feedback
Session feedback is visible to both parent and child by default; direct chat is the usual workaround for anything too sensitive to show the student.