Wise Help Center
for Parents
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1. Getting Started
1.1
How a parent account gets created
1.2
Your welcome email
1.3
Logging in
1.4
Adding your child (learner) to your account
1.5
Signing a contract or consent form
2. Finding Your Way Around
2.1
Your home page: My Learners
2.2
What's in your left-hand menu
3. Viewing Your Child's Account
3.1
Switching into a child's account
3.2
Switching between accounts from anywhere
3.3
If you have more than one child enrolled
4. Fees & Payments
4.1
Your Fees overview
4.2
Billing plan types you might see
4.3
Paying an invoice
4.4
Adding a payment method
5. Messaging
5.1
Starting a conversation
5.2
You're automatically included in your child's own conversations
5.3
A note on sensitive feedback
6. Your Account
6.1
Viewing and updating your profile
6.2
Setting your language and timezone
6.3
Logging out
7. Troubleshooting
7.1
I don't see a Fees tab, or I can't see fees for one of my children
7.2
I can't find the Pay Now button
7.3
I don't see a session, piece of content, or recording I expected
7.4
I can't log in
7.5
My child can see my account, or I can't see theirs
Parent Help Center
/
Your Account
/ Logging out
Logging out
6. Your Account · Article 6.3
From the same profile menu, select
Logout
.
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