Wise Help Center1. Getting Started
1.1
How a parent account gets created
A parent account is always linked to at least one learner; your institute adds you directly or you register via a Parent Registration Form.
1.2
Your welcome email
Your welcome email includes your own login details plus your child's learner login email and PIN, so you can stay informed on their learning.
1.3
Logging in
No password to remember: sign in with Google, Apple, a one-time code, or your institute's Login PIN, always via your institute's own platform URL.
1.4
Adding your child (learner) to your account
If your institute allows it, link a child yourself from My Learners or the account switcher: name required, email and phone optional.
1.5
Signing a contract or consent form
Some institutes require a signed contract or consent form, often guardian-only for minors; a document can bundle several separately-worded consents.