Wise Help CenterOn Wise, all communication can be managed on the platform itself. Chats can be 1-on-1 among tutors, students, admins, and parents; admins can also create groups for group chats. Chats on Wise work without users having to see each other's phone numbers or email addresses.
1. Enable Chats
- Enable Chats for the institute — the master switch for the secure chat feature across the platform.
2. Reactions
- Reactions — users can respond to messages with emoji reactions.
3. Permissions
Who can start a conversation (a user who can't initiate can still reply if someone else starts the thread).
- Learners can chat — if enabled, specify whether they can initiate chats with Tutors and/or Course Admins.
- Parents can chat — if enabled, specify whether they can initiate chats with Tutors and/or Course Admins.
- Tutors can chat — if enabled, grant permission to initiate chats with Other Tutors, Course Admins, Learners, and/or Parents.