Understanding user roles: who sees what

Before adding anyone, it's worth knowing what each of the five roles on Wise can actually see and do. Learners and Parents are scoped to their own enrollment; the three staff roles — Instructor, Admin, and Super Admin (the newest tier) — stack on top of each other, each one a superset of the last.

• Student — only sees the courses, content, and sessions allocated to them. Cannot see their teacher's email or phone. Whether they can see their own course billing depends on institute configuration.
• Parent — sees everything their child/student sees. If they have multiple children enrolled with the institute, they see all of their children and billing plans in one place.
• Instructor — teaches assigned courses or students. Cannot see student or parent email/phone.
• Admin — can do everything an Instructor can, plus add or remove courses, students, and instructors, and see user email/phone and institute analytics.
• Super Admin — can do everything an Admin can, plus edit Institute Settings and access the Finance tab.

A dash (—) means that capability doesn't apply to that role rather than it being explicitly denied. Payment gateway integration and platform billing with Wise sit outside every institute-side role — even Super Admin — and are handled directly by the Wise team.